Terms and Conditions

PATTERSON SELF STORAGE WEBSITE TERMS OF USE

Please read these terms and conditions carefully before using this Website. The term “you” shall mean you, your employees, agents, and contractors, and any other entity on whose behalf you accept the terms of this agreement (collectively, “you”). If you are not of the age of majority in your jurisdiction or do not agree to all of these terms, do not use the Website in any manner.

By accessing the Website in any way or using any content or services provided through the Website, you agree to and are bound by this Agreement. If you are using the Website on behalf of your employer, you represent and warrant that you are authorized to accept these terms on your employer’s behalf

These Terms of Use contain an arbitration clause and a class action waiver clause. By using the Website, you accept this Agreement and, while you may still pursue claims against Patterson 101 Allstore, LP and Patterson Plus, LP: DBA Patterson Self Storage, its officers, agents and employees and affiliates (storage operator, “us” or “we”), you agree that you must pursue certain claims in a binding arbitration proceeding (and not in court). In addition, any and all claims are to be pursued only on an individual basis. You agree not to participate in a class action lawsuit against us either as a plaintiff or class member. Please read these terms carefully to understand your rights and responsibilities.

Rentals and Purchases:

All storage spaces, products, and services offered on the Website are subject to availability. The prices stated for such services are subject to change at any time, without notice, at the storage operator’s sole discretion. Any publication concerning our storage spaces, products, or services may include inaccuracies or typographical errors. The storage operator shall not be held responsible for any pricing, typographical, or other errors in such publications.

The storage operator reserves the right to cancel or refuse any order for any reason at any stage of the online ordering process, whether or not the order has been confirmed. Unless otherwise agreed to by the storage operator, payment must be received by the storage operator prior to the property being loaded into the rented storage space.

You understand that rentals and services purchased may be subject to sales, use, or similar transaction-based taxes (“taxes”). Taxes are not included within the listed prices for services displayed on the Website, but are included as a separate line item and will be displayed to you before confirmation of any purchase. You are responsible for paying the applicable purchase price for services purchased through the Website and for paying any applicable taxes associated with the purchase and sale of those services.

Rent and other payments may be processed by an independent third-party payment processor, using the payment method you designate or that is designated in your account. If you would like to use a different payment method (credit card, debit card, or ACH), please visit your account settings to update your billing information.

Account Registration:

To access certain features, you may be required to create an account. You agree to:

Provide accurate, current, and complete information
Maintain the security of your login credentials
Notify us immediately of unauthorized use

You are responsible for all activity under your account.

Consent to Receive Communications:

You may receive calls or text messages from the storage operator. You consent to receive such manual and automated calls and text messages by providing your telephone number. Information regarding our data collection and communications practices is described in our Privacy Policy and Cookie Policy.
By providing your telephone number and clicking submit online, you agree to our Privacy Policy and this Agreement, and authorize us to make calls, text messages, and prerecorded voicemails to that phone number using an automated system. Your agreement is not a condition of purchasing any products or services.

Your Information:

Your use of the Website is also governed by our Privacy Policy, which describes how we collect, use, disclose, and safeguard your information. By using the Website, you consent to the practices described in the Privacy Policy.

Intellectual Property:

All content on the Site (text, graphics, logos, images, software) is owned by or licensed to us and protected by intellectual property laws. You may not reproduce, distribute, or exploit content without prior written permission.

Disclaimer of Warranties:

The Website is provided “as is” and “as available.” We make no warranties, express or implied, regarding:

Accuracy or completeness of information
Availability or reliability of the Site
Fitness for a particular purpose

Third-Party Services:

Certain Website functionality may be provided through third-party service providers. Please review our Privacy Policy for additional information regarding third-party services and data practices.

Your Conduct and Use of the Website:

You agree that you will not use any content or services provided through the Website for any purpose that is unlawful or contrary to this Agreement. You agree not to use the Website: (i) in any manner that could damage, disable, overburden, or impair the Website or interfere with any other party’s use and enjoyment of the Website; (ii) in any manner that violates any applicable federal, state, local or international law or regulation; to engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Website. Storage operator has no obligation to monitor use of the Website by others.

Information and Content Submitted by You:

You are solely responsible for all items that you upload, post, or otherwise transmit via the Website. The storage operator does not claim ownership of such items and has no obligation of any kind with respect to them. No compensation will be paid with respect to the use of any items that you upload, post, or otherwise transmit via the Website.

Third-Party Posts:

Any use or reliance on any posts made by other users or third parties on the Website (“Third-Party Posts”) is at your own risk. The storage operator does not endorse, support, represent, or guarantee the completeness, truthfulness, accuracy, or reliability of any Third-Party Posts or endorse any opinions expressed via the Website. You understand that by using the Website, you may be exposed to Third-Party Posts. All Third-Party Posts are the sole responsibility of the individual who originated such Posts. The storage operator does not take responsibility for such Third-Party Posts.

Limitation of Liability:

Under no circumstances will we or our, affiliates, parent companies, officers, managers, members, agents, co-branders, partners, licensors, employees, predecessors, successors, or assigns be liable to you for any indirect, incidental, special, consequential, or exemplary damages, including, but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses arising out of or resulting from: (a) the use or the inability to use the Website or services; (b) the use or the inability to use any other website to which this Website is linked; (c) the content of this Website or other web websites to which this Website is linked; (d) any viruses or harmful components derived from this Website or any other website to which this Website is linked; (e) unauthorized access to or alteration of your transmissions or data; or (f) any other matter relating to the Website, spaces rented, or other products, or our services.

Time To Bring a Claim or Suit

Any claim, suit, or arbitration arising out of or in connection with your use of the Website must be brought within one (1) year of the date on which the event giving rise to such action occurred.

Dispute Resolution:

Any dispute arising from any transaction, such as renting a storage space, purchasing a product, or creating an account, shall be resolved exclusively through individual binding arbitration administered by the American Arbitration Association (AAA). You and the storage operator agree to waive your right to assert or participate in a class action lawsuit or class-wide arbitration, and any trial by jury. All issues are for the arbitrator to decide, except that issues relating to arbitrability and the scope or enforceability of this agreement to arbitrate shall be decided by a court of competent jurisdiction. Arbitration shall take place in Santa Barbara County, California.

The arbitrator will decide the substance of all claims in accordance with the laws of the state of California. The arbitrator shall not be bound by rulings in prior arbitrations involving different Website users, but is bound by rulings in prior arbitrations involving the same Website user to the extent required by applicable law. The arbitrator’s award shall be final and binding, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof. Payment of all filing, administration, and arbitrator fees will be governed by the AAA’s rules, unless otherwise stated in this agreement to arbitrate.

If the arbitrator determines the claim(s) you or we assert in the arbitration to be frivolous, the parties agree to reimburse the other for all fees associated with the arbitration paid by the other or otherwise would be obligated to pay under the AAA’s rules.

You and the storage operator retain the right to bring a lawsuit in small claims court. However, if such a claim is transferred to the Superior Court, it will be subject to binding arbitration at the request of either party.

Forum Selection:

Aside from any claim subject to the arbitration provision included above, any dispute arising out of or relating to the Website shall be brought exclusively in state or federal court in Santa Barbara, California, unless the parties mutually agree otherwise. You hereby irrevocably and unconditionally submit to the exclusive jurisdiction of such courts over any suit, action, or proceeding arising out of or relating to this Agreement.

Termination:

We reserve the right to suspend or terminate your access to the Website at any time, without notice, for violation of these Terms or other lawful reasons. Termination of your right to use the Website does not affect your rental of a storage unit, and you shall continue to be responsible for paying rent on your rented space unit until terminated.

Governing Law:

These Terms are governed by the laws of the State of California , without regard to conflict of law principles.

Printed Forms:

A printed version of this Agreement and of any notices given in electronic form will be admissible in judicial or administrative proceedings based upon or relating to this Agreement to the same extent and subject to the same conditions as other business documents and records

Notices:

Except as otherwise expressly provided in this Agreement, the storage operator may provide notice to you via email to your last known email address, regular mail to your last known mailing address, or posting notices or links to notices on the Website.

Amendment:

Unless otherwise noted, the storage operator may change this Agreement, including the Privacy Policy, at any time, effective immediately. You understand that we reserve the right to make these changes and that you are responsible for regularly reviewing these terms of use. Your continued access to or use of the Website after any change will constitute your consent to the change. If, in the reasonable view of the storage operator, a change to this Agreement constitutes a material change, such a change will not take effect until 30 days after notice is provided by email, posting to the Website, or otherwise, during which time you may notify us that you do not accept the change. Your continued use of the Website after such 30-day period will constitute your acceptance of any such change. No modification of this Agreement will be binding on the storage operator unless posted on the Website Terms of Use or adopted in writing and signed by someone authorized to act on the storage operator’s behalf.

California Disclosure:

Under Cal. Civ. Code § 1789.3, California users are entitled to know that they may file grievances and complaints with the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs, in writing at 1625 North Market Blvd., Suite N 112, Sacramento CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210 or by email at dca@dca.ca.gov.